diff --git a/README.md b/README.md
index a857a0a1..ee8c114e 100644
--- a/README.md
+++ b/README.md
@@ -114,6 +114,13 @@ with [homebrew](https://brew.sh/):
 ```sh
 brew install --cask nheko
 ```
+### FAQ
+
+##
+**Q:** Why don't videos run for me on Windows?
+
+**A:** You're probably missing the required video codecs, download [K-Lite Codec Pack](https://codecguide.com/download_kl.htm).
+##
 
 ### Build Requirements
 
diff --git a/resources/qml/delegates/PlayableMediaMessage.qml b/resources/qml/delegates/PlayableMediaMessage.qml
index f871e492..52277895 100644
--- a/resources/qml/delegates/PlayableMediaMessage.qml
+++ b/resources/qml/delegates/PlayableMediaMessage.qml
@@ -185,7 +185,7 @@ Rectangle {
                     target: TimelineManager.timeline
                     onMediaCached: {
                         if (mxcUrl == model.data.url) {
-                            media.source = "file://" + cacheUrl;
+                            media.source = cacheUrl;
                             button.state = "stopped";
                             console.log("media loaded: " + mxcUrl + " at " + cacheUrl);
                         }
diff --git a/src/timeline/TimelineModel.cpp b/src/timeline/TimelineModel.cpp
index ddec7287..6134262e 100644
--- a/src/timeline/TimelineModel.cpp
+++ b/src/timeline/TimelineModel.cpp
@@ -1246,7 +1246,11 @@ TimelineModel::cacheMedia(QString eventId, std::function<void(const QString)> ca
         QDir().mkpath(filename.path());
 
         if (filename.isReadable()) {
+#if defined(Q_OS_WIN)
                 emit mediaCached(mxcUrl, filename.filePath());
+#else
+                emit mediaCached(mxcUrl, "file://" + filename.filePath());
+#endif
                 if (callback) {
                         callback(filename.filePath());
                 }
@@ -1288,7 +1292,11 @@ TimelineModel::cacheMedia(QString eventId, std::function<void(const QString)> ca
                           nhlog::ui()->warn("Error while saving file to: {}", e.what());
                   }
 
+#if defined(Q_OS_WIN)
                   emit mediaCached(mxcUrl, filename.filePath());
+#else
+                  emit mediaCached(mxcUrl, "file://" + filename.filePath());
+#endif
           });
 }